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Hey Sandz

Mattress received in good order and paid for ~ I can't believe that buying a mattress could be so fast & easy, & the free delivery is a great bonus!!Thank you for your awesome service & advice ~ the perfect combination of professionalism & friendliness!!

Have a great day!!


Morning Kendal, Hi

I just want to thank you on your excellent service and the the friendly manner in which you handled my order, I was at first very sceptic of the delivery, but again what a surprise and thank you again for letting us know the delivery is on its way so that we can also do our planning. I will definitely make use of your service in the future and will recommend you as far as I can.

Thank you, everything was fine.  Your delivery guys were very professional, arrived at the agreed time and helped move the old bed into my spare bedroom.

Best Regards

Blackie Van Deventer

We hope that having bought a Simmons, we should never have any problems.

Kind regards

Robin Davey


Wil net vir jou sê hoe lekker ons op die Cloud 9 Neurocare slaap! Dis te heerlik dat my man nie met ’n seer lyf soggens wakker word nie!

Wat ook lekker is, is dat die basis hoog genoeg is sodat mens maklik diep onder die bed kan stofsuig!

Ons het reeds vir Lynne en Fanie Venter na jou toe verwys; ons hoop hulle kom by jou uit!

Vriendelike groete en seëninge

Elmine Jordaan  


Just want to say thanks to you for a great service, I’m very happy with the bed choice I made, my back pain is virtually gone, and I’m already sleeping longer stretches inbetween waking up, and can only get better from here.  I should have made this investment before waisting money on quacks who try and pedal one drugs.

Thanks / Regards

Carl de Campos


Hi Zaani


Thank you sooooooo much !
Dear Antonette

Thank u very much for my bed.

Great service.



Good day,

We thank you for delivering the bed, your guys were fantastic. It does seem however that they forgot to bring the invoice with as discussed. Kindly email it through.

Kindest Regards



How do I find the words to tell you what a grateful customer you have…

The bed was delivered – along with my pillows – and I was thrilled…. And then I sat for a moment quietly realizing that the hope I have been living in, for a number of years has become a reality…. I have not had a minutes relief from back pain for years, with pins and needles in my arms being so familiar to me that it does not feel strange anymore.  It even hurts to breathe sometimes the way the muscles ache.  I am looking forward to sleeping on a mattress that will make a massive difference.

My heart is absolutely humbled with gratitude for my prayers answered… and for you and your brother being part of it.  I am not sure what motivated you to match the the offer by the company in Pretoria, but I am grateful that you did.  Thank you.  And thank you so much for the pillows.  When I came and sat here at the computer to send you a message of thanks, I cried.  Those tears that come when you realize how blessed you are.  Those tears that come when you know how much you have to be thankful for.  Those tears that come when someone’s kindness touches your heart.  You never made it feel like you are just doing your job and I was just another customer...  that is something special.

Thank you.

Thank you to your brother too.

May God bless you, in abundance.


Hi Zaani,

Thanks for the bed I ordered and picked up today. Thanks for the rope!! At least I moved in and everything seems okay for now



Hi Zaani

Baie dankie vir die goeie diens!

Die bed slaap baie lekker is meer as wat ons verwag het.




Hello Sylvia
I just wanted to say thank you. I received the futon base set yesterday, and
I am very happy with it.
Thank you for making sure that it got delivered yesterday, much appreciated.
Tumelo Thothela Pr Eng


Hello again Zaani, 

I just wanted to give another word of thanks for all your assistance with the purchase of our new bed. It is our new point of escape :) 

The whole process was dealt with so efficiently and professionally from the very first phone call all the way to delivery. 

After almost losing hope of ever owning a Cloud Nine mattress, I called your offices. Not only were the the telephones answered almost immediately but also with a smile. (Yes, a smile can be heard) You paid attention to what I was saying and left me assured that you had exactly what we were looking for. 

When we arrived at the showroom on Friday, we were greeted by friendly staff and were assisted immediately and without any waiting. The knowledge you have of your product shows reassurance. We didn't just walk out with a bed, we walked out with a lot more.

You kept me up to date with the delivery process yesterday and I knew what was happening at all times. I had no doubt that the delivery staff would be just as friendly and professional. I wasn't wrong :)

Simply everything was dealt with, with impeccable service.Thank you so much for all your help, we will most definitely be recommending you to anyone and everyone.. We can't wait to make another purchase. 

Best regards and thank you again. We really are on Cloud Nine ;) 

Nayree & Ruan 


Goeie more Zaani

Sowaar wens ek kan al my besigheid deur jou doen.  Jy is verseker die beste verkoops agent met wie ek in SA al gedeel het.

Jammer ek antw nou eers wat af met keel infeksie.  My ma is sowaar baie tevrede met alles en het vir my 'n foto geneem.  Jy het my ma baie mooi hanteer en daarvoor sal ek jou ewig dankbaar wees.

Nogmaals vreeslik baie dankie vir alles wat jy gedoen het om die transaksie af te handel.  n Geseende mooi dag en naweek verder.

Ek wil graag kyk in die vlg paar maande vir 'n enkelbed met dieselfde matras en nog 4 kussings.  Is daar beter kussings as die wat ek nou gekoop het Zaani?




Hi Sylvia.
Baie dankie vir beide van julle.
Vriendelike eerlike en opregte omgee , dis wat ek ervaar het.
Hou so aan en ook my waardering aan die eienaar / eienares

Baie groete
Herman Visser

Always happy with your products. Next year I will looking to buy 3 double bunks and a sleeper Couche. 


Hi Sylvia

Thanks again for your awesome service.

Mattress was delivered on Saturday morning.

Kind regards



Yes thank you! The bed is built and my sons are very happy.
Thanks for such efficient service!

Bronwen Aiston


Good morning ladies,

I just wanted to day big THANK YOU and express our appreciation for

arranging our bed be delivered yesterday.

I really appreciate the effort and professional manner in which you both

assisted.  We had a good night's rest!

Thank you and God bless!


Sorry for not phoning back,forgot my phone yesterday and very busy today. Yes I did receive it thank you so much! It looks so beautiful in our room.
Thank you for everything!


It has been such a long time where I have dealt with such a professional company.  The service is consistent, right from placing the order to the actual delivery - 200% excellent.

My order was placed with Zaani Smith.  This lady is the absolute best service / sales consultant.  She knew the details around the product I was interested in and could recommend the technical specifications.  There was  nothing I asked for that Zaani could not help me with, she went about an extra 10 miles for me.  
If you are looking for a customer orientated, professional company, this is the company to place your order with and I recommend you ask for Zaani Smith when requesting a service / sales consultant.

Best Regards,
Samantha Rugg 


Hi Silvia,

I just wanted to say thank you for the awesome service I had from you yesterday.

I will certainly never buy another bed from the normal retailers ever again.

I will also be referring all my friends and family to you directly, should they be in the market for a bed in future.


Christiaan Feast


Hello Sylvia

Many thanks for all the store info and your efforts to secure us the linen. We are enjoying the luxurious feel of the set you supplied us with very much.  Due to the very busy nature of the malls at present, I would prefer to collect the other set after Christmas.

Our bed is simply marvellous! What a difference, even my little dog approves!

Thank you for your most attentive service. Much appreciated.

May you all enjoy a safe and restful Festive Season!

Kind regards
Linda Fly



Ek is meer as tevrede met die matras wat ek by julle gekoop het.

Ek sal julle enige tyd aambeveel vir enige iemand.

Glo my ek slaap baie lekker !!


Drieka Roets ( Witbank)


I would like to compliment Zaani on the excellent service received when my husband I were bed shopping two weeks ago at The Bed Company in Midrand. She displayed genuine interest and concern in ensuring that we made the right decision when deciding on what bed to choose. In fact, it was a rather fun experience. For any future bedding requirements, we will most definitely return to The Bed Company in Midrand. Thank you Zaani for all the professional assistance received.


Hi Sylvia,

From the very first phone call I made to the Warehouse I received the best help and friendliness.

I would like to say the day I went through to the Warehouse I was greeted warmly and helped Professionally.

My order was handled without a single hiccup.

The driver and assistant were professional and polite and did an excellent job of unwrapping and the handling of our new beds.

I would like to say thank to your excellent staff who made my shopping experience wonderful and I will definitely recommend your company as your prices are very competitive.

Yours sincerely,

Diane Cameron


Good morning Sylvia,

Thank you for the excellent service.   My daughter loves her new bed.

Please ignore the comment on the delivery note regarding the size of the mattress protector, we fitted it onto the bed and we are satisfied with the fit.

Kind regards, 

Devan Govender


HI, I ordered two overlays just before December, I telephoned your Johannesburg office and spoke to an extremely efficient lady, unfortunately I do not remember her name, she was so helpful , I was amazed, anyhow your company delivered my two overlays to the B&B with no hassle and promptly and we are loving them, we can now make two singles into a king size bed and they are very comfortable well done guys for your excellent service, don't get that much these days.
Brenda Hopper


"I purchased a Cloud 9 Epic bed from The Mattress Warehouse in December and was blown away by the friendly service and advice. Thanks Sylvia. And btw the bed is fantastic." Ivan Milborrow. 5 Stars. 


Good Morning

Sweetheart (Sylvia)

I love it thanks, no more back pains. LMAO!!!!

Your service was beyond excellent, you guided me through everything with patients and kindness. I am grateful for your service it’s a pity I can not rate your service online, reason being my pc does not allow me to open unknown sites.

I will try to do it as soon as I get home!

A heart full thanks!!!!    

Kind Regards

Estella Antonio


March 2015

Good morning Mapula

I would just like to thank you for the excellent service you provided with

the purchase of our new bed.

I will be ordering another one in the next couple of months.

Many thanks.

Kind regards



March 2015 

Hi Sylvia,

Just a quick note to say thanks ! Your guys arrived really promptly and were really pleasant and the actually whole thing has been a pleasure :-).




Fabulous that there is no delivery.....more places should consider this!!

Brilliant service – thank you!

Your guys were awesome!!!

Karen Worth


Hi Zaani

Sorry for the delay...

Thank you so much for the really unbelievable service, The new bed is so much better.

Thanks again.

We wanted to know if we able to put on electric blankets during the winter?




Hi Zaanie

Thanks for the fabulous service.  Love my bed!

Kind regards,






5 June 2015: 

Good day 

To Sandy and the general manager of her branch she is working from. 

I would just like to take the opportunity to send this email as a letter of thanks for the great service i received from Sandy.

From the first quotation and communication Sandy has heard my request, addressed it and also went the extra mile I believe to have my order delivered in time. I can only assume my order is small in the greater scheme of your deliveries and yet she made my order a priority regardless, and I have always been a great believer in credit where credit is due. 

Thank you fabulous service and i wish you all the best.



Hallo Sylvia,
Hoe kan ek my testimonial los op julle website?  Ek is so tevrede met julle diens, en die ekstra myl wat julle vir julle kliente stap.  Ek waardeer jou moeite geweldig om die matrasse so gou afgelewer te he, lank voor die 18e Junie.
Jy moet 'n verhoging kry!
Baie groete


Goeie Dag Zaani,

Net om dankie te sê vir jou bystand met die koop van ons 2 simmons matrasse. Ons waardeer dit opreg

Ons slaap nou weer 'n hond uit 'n bos uit en wil amper nie opstaan in die oggend nie. Gelukkig is ons pensioenarise en niks jaag ons nie.

Van ons bure begin nou vrae vra oor ons matrasse en beveel ons die simmons en julle sterk aan.

Nogmaals dankie. Gaan jou goed.

Jan Schuurman


Dear Mattress Warehouse

Yesterday, 11 October 2015, my husband and I drove through to your Midrand branch. We were greeted by a friendly face, Mapula!

We were looking for a new queen mattress and Mapula was extremely friendly, helpful and informative. Mapula helped us narrow our decision on a Simmons mattress and gave us all the information we needed and suggestions.

We purchased our mattress with no hassles, as well as a new pillow and mattress protector.

We were thoroughly impressed!

Mapula is a great asset in your business and you can be proud of her.

Happy Customers

Deán and Jackie van der Walt




Thank you very much for your effective and professional service.It was really great to receive effective and fast service of such a high standard and to feel that you are personally involved with the order.

Of all the internet bed companies your web and delivery was the best. Your price was also very competitive.

Thank you and kind regards.

Daniël Pieter Prinsloo


Hi Sylvia ☺

Aangeheg vind asb die getekende  strokie.

Weer eens wil ek BAIE DANKIE se vir die professineele en vriendelike manier hoe jy ons gehelp het.

Sylvia Abbott

Hi there

Hope you are well. I just wanted to say a big thank you for arranging my order last week for the bed. Really appreciate your assistance. It was great receiving good service for a change.

Have a wonderful Christmas. I wish you good health and a prosperous 2016.

God bless

Take care

Nathasha Nzimande

P.S. We will be buying a queen bed at the end of March. Please let me know if you will be having any specials. 


Dear sirs

I had the privilege of dealing with your Midrand store today.

Yolanda (?) and her colleagues, gave my elderly mother one of the best services I have ever experienced.

The staff went out of their way to be courteous, patient and helpful, showing the highest degree of professionalism to both me and my mum.

I explained I was just visiting South Africa to help my mum and leaving on Monday, Yolanda and team ensured delivery on the same day in Pretoria!

The gents who delivered, were just as helpful and courteous and completed the task efficiently, leaving my mother stress free and happy.

I cannot praise the Midrand team enough for their first class service.

My grateful thanks and eternal gratitude for the best service we have ever experienced.

A blessed Christmas to all.


Anthony Lowes 


Hi Sandy

The mattress has been delivered.


Your service has been phenomenal throughout.



Thank you Sandy you are indeed a God sent.... I don't know how to thank you enough... hope your bosses appreciate the beautiful work u do. U awesome :)


:):) I'm indeed a happy client.



Good day,


I was called and asked to review the services we received when we purchased out new mattress from the Mattress Warehouse (Cape Town).


I would like to thank the sales staff who found us walking around the Tygervalley Shopping Centre one Saturday afternoon. She showed us some products and explained very clearly that there is a difference between the foam and coil type mattresses. My wife and I had just moved to Cape Town and needed to replace our old mattress with a new one so the timing was perfect. The courtesy shown by the sales lady and the knowledge of the various product options really made it easy to decide. We would like to thank you for the service and the awesome new mattress. So thank you to the sales team, warehouse management team and the delivery guys who ensured the whole process was a quick and painless process.


Thank you.








Thanks Sandy. I really appreciate it. Your quick response tells me how competent you really are. Mattress warehouse has a GEM of an asset. I hope you are appreciated.











Beste Leani


Baie dankie vir jou baie waardeerde en goeie diens in my soektog na 'n nuwe matras.


Dit is vanmiddag deur 2 baie professionele en vriendelike manne afgelewer, nadat ek vroeer vanoggend deur Jannie by die Warehouse gekontak is om seker te maak dat hier iemand by die huis sal wees om die matras te ontvang.


Ek is ook aangenaam verras deur die vinnige aflewering - ek het gedink dat ek nog 'n paar dae sou moes "plak".


Die matras is nou op my bed, en ek sien uit om vannaand nader kennis met St Andrew te maak! Ek vertrou dat ek baie tevrede sal wees, en dat die produk jare se goeie diens sal lewer.


Weer eens - baie dankie!


Vriendelike groete


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